Thanks for the stellar customer service!

For the record, I absolutely love the conventional sliding dropouts you make! They never slip and are very tough, perfect for a bike that needs an adjustable dropout. I also think that they're beautiful.

The new fixed SRAM UDH/T Type you sent are beautiful! Represents a tremendous amount of work. All of you are so helpful. From the bottom of my heart, THANK YOU!

I love the stuff you make.

Just wanted to say thanks for getting that order out so fast. It's just arrived here. Less than 2 days! Faster than a lot of UK suppliers can get stuff to me. (I know it's mostly DHL being fast but I still appreciate you getting it sorted quickly at your end).

"I like the new BB shell [Utility style], its a great option to have something that costs less and is still the same high quality part."